- Can you make custom silicone molds or parts from my design?
- Yes. You can start with a STEP/STP/STL file, drawing, physical sample, artwork, or clear reference images. For a mold, include what you will cast, deposit, freeze, or bake, the cavity or finished shape, overall dimensions, and mold quantity. For a finished silicone part, include the drawing or sample, the function, mating components, and the expected quantity.
- Do I need to provide a 3D CAD file, or can you design it for me?
- A production-ready STEP file is the cleanest start. If the geometry is not production-ready, we separate free DFM observations from any paid CAD or 3D-development work required before tooling. DFM review and CAD creation are different services.
- How much does 3D / CAD design cost?
- DFM review is free. Simple CAD/model adjustments may be around US$50 when the model still needs lock. That is not a fee on every order. Complex sculpting, reverse engineering, or product development is quoted by scope after we see the references.
- Can I get a sample or prototype before ordering production?
- Yes. After CAD approval, a prototype typically takes 3-5 business days for suitable projects, so you can check dimensions, surface, demolding, and function. Exact sample cost and timing are confirmed from the project. Shipping is separate.
- What is your minimum order quantity (MOQ)?
- Custom silicone mold production MOQ is 20 molds per design. On this site that figure is the soft-tray quantity after sample approval. It is not a fixed MOQ for every HTV, LSR, or industrial program.
- How do you quote unit prices for different quantities?
- We quote after we see size, cavity count, material, and process. The first reply names which commercial items can be quoted now. Prices are not firm until the files and specs are confirmed. Exact tooling, sample, and production figures come from the project.
- How much is mold / tooling, and who owns the mold?
- Tooling is quoted from the route and the complexity: an RTV pour-tool, or a steel / production mold. Paying NRE is not automatic title to plates or inserts. If customer-paid production tooling is to be customer-owned, write that on the quotation or PI before the tooling order.
- What is the typical lead time?
- Typical planning estimates: reply within 12 hours; CAD/DFM 1-3 business days once the brief is clear enough to start; prototype typically 3-5 business days after CAD approval; small batch typically 2-3 business days after sample approval; standard production typically 7-10 business days after approval. Large or complex projects are confirmed by project. Shipping time is separate. Timelines may vary with design complexity, revisions, material, tooling method, quantity, and testing.
- What silicone materials and Shore hardness do you offer?
- Material selection depends on what the mold or part will contact, the service temperature, flexibility, mechanical load, color, expected use cycle, and target market. Shore hardness is confirmed against that use. Send a named grade if you already have one.
- RTV or HTV - which should I choose?
- WYD quotes RTV pour-tools (glove / box / split) and HTV trays or molded articles on this site. Send CAD, master, or pattern. Overview: RTV vs HTV silicone molds.
- Can you ship internationally? What about EXW / FOB / DDP?
- Default ship start is FOB Shenzhen unless you name DDP or another term on the RFQ. Courier time to your door is extra after the goods exist. Shipping time is separate from production.
- Do you provide food-contact or other compliance documents?
- Food-contact documentation is confirmed for the selected compound and the intended use. A raw material report is not a blanket statement that every finished article fits every food use. When a market needs them, article or lot files (for example 21 CFR 177.2600) are the path. We do not claim an FDA-approved factory. Details: materials and compliance.
- Will you sign an NDA?
- We can review NDA/NNN requirements before detailed design disclosure. Tell us in the project description if you want confidentiality in place before you send full files. If an NDA is agreed, files are used for that project. The signed agreement holds the legal terms.
- Do you offer OEM / private-label packaging?
- Yes. Private label can be branding an existing or lightly modified product, or a fully custom part that needs CAD and tooling. Packaging (polybag, carton, label, or a custom box) is quoted with that path. Feasibility and MOQ depend on the product and the customization. See private label and OEM.
- What payment terms do you use?
- The usual path on a custom mold job is CAD (only if the model still needs lock), prototype, tooling balance, then FOB Shenzhen. A simple CAD adjustment around US$50 is not a fee on every order. Exact terms are written on the PI.
- Can you work with my contract manufacturer's tray or machine specs?
- Yes, when you or your manufacturer send the tray size, cavity pitch, depositor or other machine limits, and the demolding method. Name those limits with the file so the layout is not quoted as a free cavity count.